Privacy Policy

SecretMatch LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our mobile app, website, and related services (collectively, the “Service”).

By using Closer, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Service.

Information We Collect

1. Personal Information You Provide:
   When you register for Closer, we collect the following information:

   • Photos: To create your profile.

   • Gender: To help match you with other users.

   • Orientation: To tailor your experience to find compatible users.

   • Location: To show you other users nearby.

2. Automatically Collected Information:
   We may collect certain information automatically when you use the app, including:

   • Location Data: Used to show nearby users.

   • Usage Data: Information about how you interact with the app, such as app features used, interactions with other users, and timestamps.

How We Use Your Information

We use the collected data for the following purposes:

• To Provide the Service: This includes using your location to show other users nearby, allowing communication, and personalizing your experience.

• To Improve the Service: We may use your data to enhance our app’s performance, add new features, and resolve technical issues.

• To Support Safety and Integrity: We may monitor usage to detect and prevent fraud, illegal activity, and misconduct.

• For Communication: We may send you push notifications regarding app updates, matches, or promotions. You can manage push notifications through your device settings.

Sharing Your Information

We share your information with third-party service providers to help us deliver the Service, including:

• Payment Processors: Stripe and PayPal for handling transactions.

• Analytics Providers: Google Analytics to analyse app usage and performance.

• Notification Providers: Apple Push and Google Cloud Messaging for app notifications.

• Error Monitoring: Sentry for error tracking.

• Real-Time Communication: Ably for live notifications and in-app communication.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you wish to delete your account, please contact us, and we will delete your personal information in accordance with applicable laws.

Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access your personal information.

• Correct any information that is inaccurate or incomplete.

• Delete your information if you no longer want to use the Service.

You can exercise these rights by contacting us at tellus@secretmatch.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you use the Service, improve functionality, and provide relevant advertising. You can manage cookie preferences in your browser settings.

Age Restrictions

SecretMatch is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a user under 18 has provided us with personal information, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and via push notifications.